Frequently Asked Questions
Everything you need to know about shopping with TAMAYO GOLD LLC.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
TAMAYO GOLD LLC offers a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Returns Center.
How do I know which size will fit me best?
Each product page features a detailed sizing guide. Since we curate various fashion collections, we recommend checking the specific measurements provided to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Quality and integrity are at the heart of TAMAYO GOLD LLC. We partner with manufacturers who adhere to fair labor practices and utilize high-quality materials to ensure long-lasting fashion.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.